bm99 Privacy Policy
This policy explains how bm99 handles your personal information to keep it safe and secure.
This Privacy Policy explains how personal information of players using the bm99 platform is collected, stored, protected, and used. By using this platform, you are considered to have agreed to the terms set out in this policy.
Information We Collect
Registration Information
This includes information you provide when opening an account at bm99, such as —
- Full name
- Date of birth (to verify age 21+)
- Contact details (phone number / email)
- Banking or payment information
Usage Data
This includes data automatically collected while you use the platform, for example —
- IP address and device type
- Date and time of site visits (Myanmar Standard Time)
- Game history and financial transaction records
- Data collected from cookies and similar technologies
How Your Information Is Used
Account Management
Used to open and verify your bm99 account and to provide services. This data is also referenced when processing deposits and withdrawals to ensure smooth service for players.
Security and Fraud Prevention
Data is monitored to prevent financial fraud, unauthorized access, and illegal use. This strengthens the protection of every player's funds and personal information.
Service Improvement
Data is analyzed to understand how players use the platform and to continue improving it. This includes reviewing game selections and gaps in service usage.
Communications
Used to send important account-related alerts, updates, and promotional news (if you have opted in).
Data Sharing with Third Parties
bm99 explains below in what circumstances your personal data may be shared with third parties. We do not sell or rent player data for commercial purposes.
Payment Providers
Data is shared as necessary to process payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services. These providers are bound by their own privacy and security policies.
Technology Services
Companies providing server operations, data storage, and software services are bound by agreements with us and handle data only within those terms.
Legal Requirements
Relevant data may be disclosed in response to a valid legal request, court order, or fraud investigation.
When Data Is Never Shared
Your personal information is never shared with advertising companies, data brokers, or any third parties unrelated to us, for any reason.
Data Security Measures
SSL Encryption
The bm99 platform uses SSL (Secure Socket Layer) encryption to protect your data on every transmission. This prevents data from being intercepted between you and our servers.
Data Storage Security
Players' personal and financial data is stored on secure servers. Access to those servers is strictly limited and only designated staff are permitted to handle the data.
Account Access Protection
Every player must protect their bm99 account with a personal password. No staff member will ever ask for your password in any way. Do not share your login details with anyone.
Cookies and Tracking Technology
The bm99 website uses cookies for the following purposes.
Session Cookies
Session cookies verify your login and keep you connected without repeatedly contacting the server. These cookies are deleted when you close your browser.
Preference Cookies
These store player settings such as language selection and display preferences to make your experience more convenient.
Performance Cookies
These collect data to monitor platform service quality and improve connection speed.
Managing Cookies
You can delete or block cookies in your browser settings. Note that if session cookies are disabled, platform login and some gameplay functions may not work properly.
Players' Data Rights
Every bm99 player has the following rights regarding their personal data.
Right to Access
You can request to view the data we hold about you.
Right to Correction
You can request that incorrect or incomplete data be corrected.
Right to Deletion
You can request deletion of data that is not subject to legal retention requirements.
Right to Object
You can object to data processing that is used for advertising or other non-essential purposes.
How to Exercise Your Rights
To exercise any of these rights, contact us at [email protected]. You can also submit a request through our 24/7 Live Chat. We will act as quickly as possible within the limits required by law.
Data Retention Period
Account Data
Data is retained for as long as your bm99 account remains open. After the account is closed, data will continue to be retained for the period required by applicable legal and financial regulations.
Financial Records
Records of deposits, withdrawals, and gameplay transactions are retained for the period required for banking and audit purposes. After that period, they will be routinely deleted.
Cookie Data
Session cookies are deleted immediately when you close your browser. Preference cookies and performance cookies are cleared immediately when you delete them from your browser settings.
Protection for Under-21s
Age Restriction
bm99 services are available to players aged 21 and above only. We do not intentionally collect personal data from individuals under 21. If you become aware that this has occurred, please contact us — the data will be deleted immediately.
Policy Update and Notice
Change Notification
This privacy policy may be revised from time to time. If significant changes are made, players will be notified through the contact method provided during account registration. Continued use of the platform after any revision will be considered acceptance of the updated policy.
Further Reading
You may also read the following pages related to our privacy policy.